10 of the Best Patch Management Service Providers

Patch management services are becoming increasingly popular as the cybersecurity threat level rises and the number of patches grows ever larger. The good news is that there are a number of vendors out there offering patch management as a service.

Their key selling point is that these services eliminate the need for on-premises infrastructure as well as the time and attention of internal IT personnel. By outsourcing patch management, organizations free up resources for mission-critical tasks.

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Why Avoid On-premises Patch Management Systems?

Facing thousands of new vulnerabilities a year and the difficulty of determining which assets and systems are vulnerable, it makes sense for IT security teams to automate and outsource patch and vulnerability management as much as possible.

While patch management has traditionally been an on-premises deployment, patch management as a service provides simplicity by offering the service via the cloud. These service providers offer automated patch management tools that eliminate the manual drudgery associated with patching. Those that retain the function internally may be tying up internal IT resources in a function that would be better to offload.

Also read: Is the Answer to Vulnerabilities Patch Management as a Service?

How to Select a Patch Management Service Provider

Patch management service providers offer a variety of different services. Some provide purely patching of operating systems (OSes) and applications. Others include vulnerability scanning, remediation, and mobile device management (MDM). Others roll their patching modules into more comprehensive security offerings that include threat monitoring and much more. Select a vendor that provides what you need. Don’t overbuy.

Also read:

Top Patch Management Service Providers

eSecurity Planet evaluated many different patch management service providers in compiling this list. Here are 10 of the best, ranging from primary patch management tools to more comprehensive solutions that include patch management services.

Quest Patch Management as a Service

Quest logo.

Quest’s Patch Management as a Service manages the cyclical patching process to allow IT to focus on other business activities. The company also specializes in managed delivery of virtualized cloud infrastructure to streamline the IT environment, boost security, and reduce IT capital expenditures.

Key Differentiators

  • Patch automation and compliance
  • Centralized control and virtualization support
  • Distributed and remote patching as well as third-party application patching
  • Broad platform support
  • Integrated solutions for backup, replication, and restoration from the cloud utilizing Veeam or other platforms
  • Deployment and maintenance of backup as a service (BaaS), disaster recovery as a service (DRaaS), and Microsoft 365 Backup from the cloud

Syxsense Active Manage

Syxsense logo.

Syxsense offers a managed version of its patch management product that includes 24-hour coverage and compliance reporting. Its patch management team deployed 100 million patches in 2021. There are also managed versions that add services such as vulnerability management and MDM.

Key Differentiators

  • Scans and identifies the top patches for the customer’s environment
  • Performs tests within the customer’s environment on their respective test systems
  • Provides planning during onboarding with scope of the patching service documented
  • Deploys patches on an agreed schedule
  • Deploys zero-day patches within seven business days
  • Performs patch supersedence to only install the newest patches in a bundled patch release
  • Provides patch rollback in case a patch is buggy
  • Offers technology to send software and patches across the wire once, using peer-to-peer within the network for local distribution

Automox

Automax logo.

Automox has a strong partnership with CrowdStrike, which is helping it to expand from purely patching to include endpoint hardening as well as support for Windows, macOS, and Linux.

Key Differentiators

  • Continuous connectivity for local, cloud-hosted, and remote endpoints
  • Automated continuous patching of OS and third-party applications
  • Automox Worklets for creating custom tasks using scripts across any managed device
  • Serverless configuration management for all managed devices
  • Automatically enforced patching, configuration, and deployment
  • Individual permissions for users and groups
  • Strong integration with CrowdStrike

Also see the Top EDR Solutions

Ivanti

Ivanti logo.

Ivanti Neurons for patch management is part of a larger selection of tools, but it can be used on its own. It can prioritize and patch vulnerabilities based on active risk exposure, patch reliability, and device compliance.

Key Differentiators

  • Uses threat intelligence and context to enable prioritized remediation
  • Uses a risk-rating system rather than relying on CVSS (Common Vulnerability Scoring System) scores
  • Enables discovery of and visibility into all endpoints in the environment
  • Distributes tested patches to thousands of machines in minutes
  • Prioritizes remediation based on adversarial risk
  • Achieves faster service-level agreements (SLAs) with patch reliability and trending insight

Foresite Cybersecurity

Foresite logo.

Foresite’s Patch Management as a Service offering automates patch management to decrease risk and increase security. It provides a picture of security risks by identifying non-compliant systems and reducing time-to-patch.

Key Differentiators

  • Keeps all systems, operating systems, and third-party applications up to date with the latest software and security patches
  • Works in heterogeneous environments including Linux, Unix, Mac, Windows, and endpoints
  • Can be deployed with or without an agent
  • Provides automated and continuous patching
  • Provides offline patching for disconnected environments

SecPod SanerNow

SecPod SanerNow Patch Management is a tool designed to automate patching. From detection to deployment, it takes care of all aspects of patching on Windows, Mac, and Linux as well as third-party applications. Its pre-tested patches are made available within 24 hours of being released by the vendor.

Key Differentiators

  • Configures end-to-end workflows for automatic patching and deploy patches faster
  • Makes patch scanning a continuous process
  • Creates a test environment and tests the new patches to verify compatibility
  • Deploys patches across globally distributed devices from a centralized cloud patch management solution
  • Supports rollback to the last stable version
  • Assesses patches and prioritizes them based on severity level
  • Fixes misconfigurations and achieves compliance with regulatory standards

NinjaOne

NinjaOne logo.

Formerly NinjaRMM, NinjaOne can patch endpoints based on time to deploy or based upon various categories. Patching is combined with remote control, scripting, and antivirus as part of a larger suite.

Key Differentiators

  • Patch Windows, Mac, and Linux devices
  • Patch 140+ third-party applications
  • Control granular patch configuration options
  • Automate patch scanning, approval, and deployment
  • Monitor and report on patch compliance
  • Patch via the cloud or an on-site WSUS server

ServiceNow ITSM

ServiceNow ITSM is far more than a patch management service. It includes incident management, problem management, and change management. In fact, it is really a full-fledged IT service management (ITSM) platform that throws in patch management as a service as an extra element.

As such, it isn’t likely that anyone would buy it just for patch management. More likely, they will be on the lookout for ITSM and will discover they don’t need to also buy a patch management tool, as it is included.

Key Differentiators

  • Restores services faster with intelligent routing and built-in collaboration
  • Identifies the root cause of issues and proactively prevents future disruptions
  • Accelerates change at DevOps speed by automating approvals while maintaining control
  • Creates a holistic view of an organization’s IT estate to help make accurate decisions fast
  • Connects disparate tools and data throughout the organization and integrates with all other point solutions and legacy systems, so users can generate value fast

Kaseya VSA

Kaseya VSA is a remote monitoring and management (RMM) tool focused on the managed service provider (MSP) market. It includes comprehensive IT management, IT automation, and security features as well as automated software patch management and vulnerability management. This one is probably overkill for patching unless the full suite is needed.

Key Differentiators

  • Resolves IT incidents and automates common IT processes, including software deployment and patch management
  • Standardizes IT processes with policy-based automation
  • Sets schedules for inventory scanning or patching and defines management processes for specific machine groups
  • Discovers and monitors all assets
  • Denies a specific patch or blocks a specific update to a subset of machines, overriding the default patch classification
  • Includes access control via two-factor authentication, management of backups, and antivirus and anti-malware from a single interface

ManageEngine Patch Manager Plus

Patch Manager Plus offers automated patch deployment for Windows, macOS, and Linux endpoints, along with patching support for 950+ third-party updates across 850+ third-party applications.

Key Differentiators

  • Scans endpoints to detect missing patches
  • Tests patches before deployment to mitigate security risks
  • Automates patch deployment to OSes and third-party applications
  • Audits and reports for visibility and control
  • Deploys patches across desktops, laptops, servers, roaming devices, and virtual machines from a single interface
  • Provides a large repository of patches for common applications such as Adobe, Java, WinRAR, and more

Read next: Best Third-Party Risk Management (TPRM) Tools

Drew Robb
Drew Robb
Drew Robb has been a full-time professional writer and editor for more than twenty years. He currently works freelance for a number of IT publications, including ServerWatch and CIO Insight. He is also the editor-in-chief of an international engineering magazine.

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