Hope Hospice of New Braunfels, Texas recently announced that a routine audit on February 25 found that an employee had e-mailed a report of recent referrals and admissions to themselves on December 27, 2012 and February 22, 2013 (h/t PHIprivacy.net).

The e-mailed report included 818 patients name, referral source, referral and admission date, name of insurance company, chart number, county and date of discharge. According to the hospice, other sensitive information such as Social Security numbers, birthdates and addresses were not included.

"In response to this incident, all staff members have received additional training, and the agency is performing a comprehensive review to further refine its policies and procedures related to patient privacy and security," the hospice said in a statement. "Steps are also underway to further improve the security of the agency’s operations."


The hospice is recommending that all affected individuals contact the major credit bureaus and place fraud alerts on their accounts. Anyone with questions is advised to call hospice CEO Debra Houser-Bruchmiller at (800) 499-7501.