Establishing Digital Trust: Don't Sacrifice Security for Convenience
Greenleaf Book Group recently began notifying an undisclosed number of customers that their personal information may have been exposed when five laptop and desktop computers were stolen from the company's headquarters in Austin, Texas on January 18, 2014.
"While we have no evidence that any of the data stored on any of the computers has been accessed, there are password protected (but unencrypted) files and e-mails on at least one of the computers that contain information pertaining to some of the company's current and past customers and vendors," law firm Jackson Walker LLP wrote in a letter [PDF] to the Maryland Attorney General's Office.
The data potentially exposed includes customer and vendor names, credit card information, e-mail addresses, and in some cases, mailing addresses.
"A preliminary assessment indicates that the perpetrator was most likely an employee of the janitorial company employed by our property management company ... We are very upset (to put it mildly) about this incident so please be assured that we are taking every step necessary to properly address this incident with law enforcement and with our property management company (who has informed us that they have recently identified a suspect and have reported that information to the police)," Greenleaf CEO Tanya Hall wrote in the notification letter [PDF].https://o1.qnsr.com/log/p.gif?;n=203;c=204650394;s=9477;x=7936;f=201801171506010;u=j;z=TIMESTAMP;a=20392931;e=i
All those affected are being offered one year of free access to Experian's ProtectMyID Elite identity protection and fraud detection services.