Establishing Digital Trust: Don't Sacrifice Security for Convenience
Web host and registrar Name.com recently began notifying its users that a security breach may have exposed their user names, e-mail addresses, encrypted passwords and encrypted credit card information (h/t Sophos).
The company says the breach appears to have been aimed specifically at gaining information on a single large commercial account.
"Name.com stores your credit card information using strong encryption and the private keys required to access that information are stored physically in a separate remote location that was not compromised," the company stated in its notification e-mail. "Therefore, we don’t believe that your credit card information was accessed in a usable format."
The company is requiring all of its users to reset their passwords -- and if they use those passwords on other sites, it's of course urging them to change their passwords there as well.https://o1.qnsr.com/log/p.gif?;n=203;c=204650394;s=9477;x=7936;f=201801171506010;u=j;z=TIMESTAMP;a=20392931;e=i
Still, as Sophos' Paul Ducklin notes, Name.com did make one significant mistake in its notification e-mail -- by stating, "Please click the link below to reset your password," followed by a link, they're unfortunately getting their users comfortable with the idea of clicking on links in phishing e-mails.
"Always encourage users to find their own way to your login page: that forces them to familiarize themselves with the usual sequence of pages, forms, and questions," Ducklin writes.