Eurogamer’s Robert Purchese reports that several EA Origin accounts are being hijacked. “Numerous people including Digital Foundry’s Richard Leadbetter have been emailed by Origin with news that their account’s password or email address or both have successfully been changed,” Purchese writes. “Thing is, nobody asked or gave permission for them to be.”
“Some users are reporting that their account email was changed to a Russian address and that the date of birth or other identifying information has been altered, making attempts to recover their accounts with EA customer support difficult,” writes The Verge’s Kimber Streams. “It’s currently unclear how the accounts were stolen, whether the Origin service has been directly hacked or if the accounts in question were stolen as a result of phishing or social engineering scams.”
However, in a statement given to Eurogamer, EA wrote, “At this point, we have no reason to believe there has been any intrusion into our Origin database.”
“Even for those of us not hacked, a disappointing company response looks bad,” writes Forbes’ Erik Kain. “Compare this to Blizzard’s response when Battle.net was hacked. Blizzard was enormously forthright and their communication itself was reassuring. Something to think about.”
“Whether or not you received an email, if you have an Origin account, now is a pretty good time to change your login information,” writes Geek.com’s James Plafke.