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AT&T Managed Security Services: Overview and Analysis

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Company Description

AT&T is one of the most famous names in the enterprise market, dating back to the early days of the telegraph and the telephone. It has been reborn as a global telecommunications and IT services provider, offering security device management and monitoring services for large enterprises, midsize businesses and governments. Its headquarters are in Dallas, and it has regional offices in London and Hong Kong. It has five 24/7 security operations centers (SOCs) —  one in Europe, one in Asia/Pacific, and three in the U.S — and three business-hour SOCs.

Service Description

AT&T Threat Manager is the company's security event monitoring and management service. Threat correlation and analysis is performed via the AT&T Threat Intellect platform (SIEM, big data and analytics) and delivered as part of AT&T's Threat Management and Intelligence solutions. Device management is available for network security, data and application security, and mobile and endpoint security.

Service options include Internet and Intranet protection, mobile security, distributed denial of service (DDoS) defense, firewalls, Web application protection, intrusion detection and prevention services (IDPS), email gateway, endpoint security, encryption, device management, and token authentication.

Markets and Use Cases

AT&T serves companies ranging from small and medium businesses to large enterprises, mostly in North America, with lower visibility in Europe and a little in the Asia/Pacific market.

Metrics

  • Network availability guarantees of up to 99.999 percent
  • MPLS-based services available to 182 countries over 3,822 nodes
  • 38 Internet data centers
  • 1,500+ security experts and support professionals
  • 6 network operations centers
  • 8 global customer support centers

Delivery

On-premises and cloud.

Intelligence

AT&T monitors over 19 PB of IP traffic on its core network each business day.

Pricing

Priced by events per day (EPD).

Analyst View

Gartner said AT&T would be a good fit for organizations with a preference for services to be sourced from a single supplier, particularly managed network services and IT infrastructure security controls. Its security portfolio complements its managed network infrastructure and service offerings. It is positioned as a Challenger by Gartner. However, it lacks support for Microsoft Azure and has limited support for software as a service (SaaS) providers (Office 365, Box and Salesforce are supported).

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