According to the results of the Kaspersky Consumer Security Risks Survey [PDF], which was conducted by Kaspersky Lab and B2B International in the summer of 2013, approximately 41 percent of respondents who lost money as the result of financial cyber fraud didn’t get any of the stolen funds returned.
The survey of 8,605 adults from 19 countries in Europe, the Americas, the Middle East and the Asia-Pacific region also found that only 45 percent of those who lost money from online fraud were fully compensated, while the remaining 14 percent received part of the stolen money back.
Still, many users remain confident that their funds will be safe in the case of fraud — 45 percent of respondents assume their bank would pay back any money lost during online operations, and 42 percent think the security software offered for free by banks should give them sufficient protection online.
“It all creates a perfect storm: cybercriminals scent profits, and redouble their efforts to steal money from users, while users delegate most protection measures to their banks, e-pay services and online stores,” Kaspersky said in a statement. “These businesses, however, are not always able or willing to provide the required level of protection, for technical or other reasons.”