Establishing Digital Trust: Don't Sacrifice Security for Convenience
Florida's United HomeCare (UHC) recently notified its clients that the theft of an employee's laptop on January 8, 2013 may have resulted in the exposure of clients' personal health information, including names, Social Security numbers, birthdates, home addresses, service dates, health plan numbers, services received, and/or health status (h/t PHIprivacy.net).
The organization says it believes the theft was "a random act of criminal conduct" and wasn't aimed specifically at stealing personal health information. The laptop has not been recovered.
UHC has notified the police, and has hired a private detective to investigate the incident. Following the incident, UHC says it also ensured that all company laptops are encrypted, and has retrained all employees on maintaining the security of their laptops and the privacy of client records.
According to PHIprivacy.net, records on 1,318 clients of United Home Care Services of Southwest Florida and 12,299 clients of parent company United HomeCare Services, Inc. were on the laptop.https://o1.qnsr.com/log/p.gif?;n=203;c=204650394;s=9477;x=7936;f=201801171506010;u=j;z=TIMESTAMP;a=20392931;e=i
The 13,617 clients affected have been offered free credit monitoring for two years. Any clients with questions are advised to call UHC at (855) 288-4728.