Establishing Digital Trust: Don't Sacrifice Security for Convenience
The St. Louis Post-Dispatch reports that Olson & White Orthodontics, which has offices in O'Fallon and Florissant, Mo., recently began notifying 10,000 patients that password-protected computers containing their personal data were stolen when its Florissant office was burglarized on July 22, 2013 (h/t PHIprivacy.net).
According to the Post-Dispatch, most of the affected patients were likely teenagers who were getting braces. The patients' personal information that was being stored on the laptop included names, addresses, x-rays, photos and diagnostic findings. The parents' or insured parties' information included names, e-mail addresses, Social Security numbers and credit scores.
A FAQ on the Olson & White Web site states, "[W]e have re-evaluated and further strengthened our physical, technical and administrative security. We have increased physical security, for example, by further strengthening security at the office access points, and physically securing our computers. We have worked with our Information Technology consultant and our software providers to identify and implement additional technical safeguards. Finally, we are providing additional security training for our staff, and are further tightening our office procedures."
While no identity protection services are being offered to patients following the breach, all those affected are being advised to review their credit card accounts and credit reports for any unusual activity.