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The file was accessed 10 times before it was removed. According to KRCG, members' names, addresses, Social Security numbers, account numbers and teller/call-in passwords were potentially exposed.
On August 16, 2013, all 39,000 Missouri Credit Union members were notified by mail, and were offered a free year of identity protection services from AllClear ID.
"On behalf of myself and everyone at MCU, I apologize to all members affected by this incident," Missouri Credit Union president Hal James said in a statement. "Please be assured that we are working to enhance our security measures to prevent something like this from happening in the future."