A Growing Need for AI: Security Pros Waste 10 Hours a Week Due to Inadequate Software

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A recent LogRhythm survey of 751 IT decision makers worldwide found that the majority of respondents believe the average cyber security professional wastes as much as 10 hours a week due to inadequate software, and more than a third said their IT teams spend at least three hours a day on tasks that could be handled by better software.

"The proliferation and innovation of business-enabling technology, combined with the speed of today's advanced hackers to adopt and adapt to the latest technology, is making it increasingly difficult -- if not impossible -- for security teams to evolve their rapid threat detection and response capabilities as quickly as their adversaries," LogRhythm CISO James Carder said in a statement.

Survey respondents said they expect artificial intelligence (AI) to be the biggest game changer for security over the next several years.

Respondents expect the greatest benefits of cloud-based AI services to be faster threat detection, superior data analysis and improved collaboration. While less than half of respondents currently use some form of AI to fight cyber threats, more than 90 percent of those that do believe it has improved the effectiveness of their cyber security operations.

AI for Cyber Security

A separate Webroot survey of 400 cyber security professionals in the U.S. and Japan, conducted by Wakefield Research, found that 95 percent of respondents said machine learning is a critical component of any cyber security strategy, and 87 percent of U.S. respondents are already using AI for that purpose.

Ninety-seven percent of U.S. respondents say their organization plans to increase its budget for AI and machine learning tools and solutions within the next three years -- and during the same timeframe, three quarters of U.S. respondents believe their company won't be able to safeguard digital assets without AI.

At the same time, 91 percent of respondents worry about hackers using AI in cyber attacks against their companies.

"There is no doubt about AI being the future of security, as the sheer volume of threats is becoming very difficult to track by humans alone," Webroot CTO Hal Lonas said in a statement.

Decision Automation

Separately, a recent ServiceNow survey [PDF] of 500 CIOs in 11 countries found that 52 percent of respondents said they're advancing beyond using machine learning to automate routine tasks like security alerts towards the automation of complex decisions like how to respond to those alerts.

Sixty-nine percent of respondents expect that kind of decision automation to contribute to their organization's top line growth, and the same proportion believe decisions made by machine learning will be more accurate than those made by humans.

Still, just 27 percent of CIOs have hired employees with new skill sets to work with intelligent machines -- 41 percent cite a lack of skills to manage intelligent machines, and 47 percent say they lack budget for new skills development.

"To realize the full potential of machine learning technology, CIOs must elevate their role to be transformational leaders who influence how our organizations design business processes, leverage data, and hire and train talent," ServiceNow CIO Chris Bedi said in a statement.