A recent Lieberman Software survey of almost 140 IT professionals found that fully 74 percent of respondents work unpaid overtime each week, and 34 percent work an average of more than 15 extra hours per week.
Fifteen percent of respondents work between 10 and 15 extra hours per week, and 10 percent work between five and nine extra hours per week.
Just 26 percent of respondents said they usually go home on time.
When asked how they're trained to use new IT security products, 35 percent said they train themselves. Fifty-two percent said they're taught how to use the product by the vendor, and 12 percent are taught by a third-party trainer.https://o1.qnsr.com/log/p.gif?;n=203;c=204650394;s=9477;x=7936;f=201801171506010;u=j;z=TIMESTAMP;a=20392931;e=i
One percent said they never use the product because they don't have time to learn how to use it.
"While the numbers are illuminating, it's no secret that IT staff are often overworked and underpaid," the company said in a statement. "So how can we expect them to stay on top of all the cyber security threats attacking their organizations alongside all the other tasks they have, like making sure systems stay up and running?"
In many cases, they simply can't.
A separate Veriflow survey of 315 network professionals recently found that fully 97 percent of respondents said human factors cause network outages, and two thirds said monitoring solutions fail to predict most issues.
To ensure proper network operation, 69 percent of respondents rely on manual processes.
Inevitably, 59 percent of respondents said that as networks grow in complexity, the number of network outages tends to increase.
"There are persistent vulnerabilities as well, with widespread uncertainty about the network's compliance and segmentation," Veriflow CTO Brighten Godfrey said in a statement.
Seventy-four percent of respondents said network changes significantly impact the business several times a year or more.
And while three quarters of respondents said their organization has network compliance requirements in place to ensure privacy and security of data and systems, 80 percent lack full confidence that their network is always compliant, and 83 percent said compliance reporting requires manual effort.