If you are considering the right deployment model for your contact center, economic guidelines can help you choose the solution that is best for your company. Cloud, on-premises or hybrid.
Just a few years ago, businesses were still unsure of the viability of moving their contact centers and other critical enterprise systems to the cloud. Since then, with the decrease of cloud costs, and the corresponding increase in security and, the viability and total cost of ownership of cloud deployments are attracting …
Facing down consumerization, the millennial factor and BYOD
Gartner defines Digital Workplace as enabling new, more effective ways of working; raises employee engagement and agility; and exploits consumer-oriented styles and technologies*. To us, put simply, it's a unified workplace where tech-based solutions and tools allow employees to be productive, creative and engaged at anytime, in any place.
This whitepaper defines the concept of a digital workplace, addressing IT-specific topics like Bring Your Own …
Your developers are shifting to a DevOps delivery model to increase the speed of delivering new code and features to your customers. But as a security and IT practitioner, you want security-first, enterprise-wide solutions that support your development teams without compromising on security.
During this session, we discuss why it is important to:
Secure and manage secrets used by machines (e.g. micro-services, applications, scripts, CI/CD tools, hosts, etc.) and privileged users …
The ultimate goal of any attack on a computer system is to gain access to a target host and perform an unauthorized action, which results in the compromise of an asset or data. Intruders may use several techniques to circumvent these levels of protection, such as targeting vulnerable services, invoking backdoor privilege escalation, or replacing key operating system files. This research report details the capacity of an advanced endpoint protection (AEP) solution to detect, prevent, and continuously log …