71 Percent of U.S. Adults Would Change Banks If Hit by Fraud
An Entersekt survey also found that 85 percent say they're concerned about online bank fraud.
According to the results of a recent Entersekt survey, 71 percent of U.S. adults would be at least somewhat likely to change banks if they became a victim of online banking fraud at their current bank (h/t Softpedia).
The survey of 2,052 adults, conducted online by Harris Interactive in May 2013 on behalf of Entersekt, also found that 85 percent of U.S. adults with bank accounts are at least somewhat concerned about online bank fraud.
Americans access their accounts online 10 times per month on average -- and 58 percent of U.S. adults say they would be at least somewhat willing to use their mobile phone to authenticate activities such as purchases, logins, transfers or payments.
"According to RSA's 2013 report, The Year in Phishing [PDF file], online banking fraud is a nationwide epidemic in which banks, which lost $1.5 billion in revenue last year from phishing attacks, are simply accepting losses instead of proactively adapting their defences,' Entersekt CTO Christiaan Brand said in a statement. "What makes the issue complicated is the increased sophistication of hackers, but technology aimed at thwarting attacks is evolving too."