Symantec researchers report that a rogue antivirus program called Live PC Care is now offering live technical support.

"[The] free trial version of Live PC Care includes a big yellow 'online support' button," writes Computerworld's Robert McMillan. "Clicking on the button connects the victim with an agent, who will answer questions about the product via instant message."

"The tech support doesn't help much, though," McMillan writes. "According to Symantec, the support staff simply try to convince victims to shell out between $30 and $100 for the product."

Click here to read the Computerworld article.