Researchers at RSA's FraudAction Research Lab report that organized services are now available offering fraudulent phone calls in several languages as well as caller ID spoofing.
"To complete a fraudulent transaction, such as changing a mailing address on a credit card or confirming a large online banking transaction, a criminal can simply place an order at what RSA calls 'fraudster call centers,'" writes SearchFinancialSecurity.com's Marcia Savage. "For $7 to $15 per phone call, these centers will provide professional callers who can impersonate a broad range of people, from a middle-aged English speaker to an elderly Italian."
"They can also customize spoofed phone numbers for the state where the victim lives, call during business hours in both the U.S. and Europe, and pose as the real account holder in accepting incoming calls," Savage writes.
Click here to read the SearchFinancialSecurity.com article.
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